Plumbers, Double Glazing Installers, Painters & Decorators in Barrow and Cumbria since 1872

Mon-Fri 8:30am – 5:00pm

Opening Times

enquiries@wardgroup.co.uk

Email us for enquiries

01229 811222

Barrow-in-Furness, LA14

Privacy | Cookies Policy

Wardgroup Policies

Wardgroup Privacy Policy (T. Ward & Son Ltd)

Date: 31/05/2018 (GDPR)

Introduction

At Wardgroup (T. Ward & Son Ltd) we are committed to safeguarding and preserving the privacy of our visitors and customers. We want you to know that Wardgroup is not in the business of selling, renting, or trading e mail lists with other companies for marketing purposes.

This Policy explains in detail what happens to any personal data that you provide to us, or that we collect from you, how we use it, the limited conditions under which we may disclose it and how we will keep it secure.

This Policy will be updated from time to time so please review this document regularly.

Information That We Collect

In running our business and maintaining our website we may collect and process data about you:

We process your information to meet our legal, statutory and contractual obligations to enable us to provide our products and service in the performance of a contract. We will never collect unnecessary personal data from you and do not process your information in any other way other than as specified in this policy.

The personal data that we collect is:

  • Name
  • Address
  • Telephone/Fax/Mobile numbers
  • E Mail Address
  • Payment details
  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data

We collect information by:

  • Account applications
  • Purchase orders
  • Verbal information which is recorded on our computer system
  • Receiving payments from customers
  • Information provided voluntarily by you. For example, when you register for information or make a purchase.

Use of Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive to allow web applications to respond to you as an individual and tailor its operations to your needs, likes and dislikes. It does this by gathering and remembering information about your preferences. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at www.aboutcookies.org

Google Analytics

When someone visits www.wardgroup.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.

We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

We do not allow Google to make any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our e-newsletter, we collect personal information. We use that information to provide you updates that you have asked for, such as ;

  • to contact you should there be a need for you to provide us with additional information
  • to check our records are correct
  • to check your satisfaction with our products and service.

We use a third party provider, ‘Campaign Monitor’ to deliver our newsletter. We gather statistics around email openings and clicks by using industry standard technology to help us monitor and improve our newsletter. For more information please see ‘Campaign Monitor’ privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our E Mails or by Emailing our data protection officer Roger Barrow at roger.barrow@wardgroup.co.uk

Wi-Fi

Should you use Wardgroup Guest Wi-Fi, we may collect data;

  • about your device
  • the volume of data used
  • websites and applications accessed and
  • the access time and frequency

The data we collect will be held securely on one of our internal servers for a period of up to 3 months. After which the data will be deleted.

Third Parties 

We may share personal information from CVs which we have received from potential or prospective employees.  These may be shared with interview shortlist committee members and/or potential clients to assist in the decision making process for employability and the placing of contracts with Wardgroup.

CVs received by Wardgroup will be retained for up to a maximum of 6 months, after which they will be destroyed unless the data subject has been employed by Wardgroup and the data forms part of our legal, statutory and contractual obligations. 

Transfers outside the EU 

Personal data in the European Union is protected by the GDPR and we do not transfer or store any personal data outside of the EU.

Our website pages are all run securely in ‘https’, meaning your details are secure at all times during your visit to our website.

Disclosing Your Information

We will not disclose your personal information to any other party.

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy.

You should review their privacy policy before sending them any personal data.

Access to Information

You are entitled to view, amend or delete the personal information that we hold.

E mail your request to our data protection officer Roger Barrow at roger.barrow@wardgroup.co.uk